Easypaisa is facing fresh criticism after users shared screenshots showing the app’s “One Rupee Game” displaying a “Congratulations on Winning” message for an iPhone 14, only for the prize never to arrive.
One widely circulated pair of screenshots from late August 2026 illustrates the issue. The first shows the Easypaisa app interface under the heading “One Rupee Game – Get items worth a fortune for just Rs. 1.” A large green banner reads “Congratulations on Winning” above a clear image of a white iPhone 14, surrounded by confetti graphics.
The second screenshot is the corresponding official transaction receipt. It records a successful payment of Rs. 1.00 on 29 August 2026 at 10:28 PM (Transaction ID #54955585988). The receipt lists “iPhone 14” under Product Details, names the payer as Omar Draz Khan, and shows the total amount as Rs. 1.00 with no additional charges.
Despite the celebratory in-app message and the formal receipt naming the phone as the product, the user reported that the iPhone was never delivered.
How the Scheme Operates
Easypaisa’s One Rupee Game invites users to select high-value items such as iPhones, Samsung phones, Apple Watches or motorcycles and pay Rs. 1 to participate. The app then generates a transaction receipt that names the selected product and, in some cases, displays a full-screen “Congratulations on Winning” celebration.
In practice, the payment only enters the user into a lucky draw. The vast majority of participants receive nothing. Only a very small number of people are selected as actual winners and contacted separately by the company. For everyone else, the process ends with a polished win screen and an official-looking receipt for a prize that is never awarded.
Pattern of Complaints
Similar screenshots and complaints have appeared repeatedly on social media and in Facebook groups for years. Users describe paying one rupee, seeing a celebratory confirmation featuring an expensive phone, waiting for delivery that never comes, and then struggling to get clear answers from customer support.
Earlier coverage in 2026 had already raised questions about the transparency of these campaigns, the lack of publicly verifiable winner lists, and the lottery-like structure of the promotion. The latest screenshots have strengthened claims that the app’s design itself encourages users to believe they have won when they have only entered a draw with extremely low odds.
Growing Criticism
Consumer rights observers and disappointed participants argue that the combination of celebratory “winning” graphics, product-named receipts, and near-impossible odds creates a misleading experience. Critics say the interface exploits users’ hope and the trust they place in an official digital banking app.
Easypaisa has not issued a public response to the latest screenshots. The company continues to run the One Rupee Game and similar promotions across its platform.
Until the app stops displaying “Congratulations on Winning” messages to non-winners, ceases listing luxury products on Rs. 1 receipts as if they were purchased, and provides clear disclosure that almost no participants actually receive the advertised items, the campaign is likely to face continued accusations of systematically misleading ordinary users.
