The government has trained around 1,200 senior federal officers to use digital tools under its Beep e-governance initiative. However, it has not shared measurable results showing whether the programme improved government efficiency or public services.
Minister for Information Technology and Telecommunication Shaza Fatima Khawaja shared the details in the National Assembly. She was responding to a question from Dr Sharmila Faruqui. The National Information Technology Board (NITB) trained BPS-17 and above officers across around 39 federal ministries and divisions. Each organisation trained about 30 to 35 officers on the Beep platform.
The government also trained two officials from each ministry and division as focal persons. This created a network of 78 local trainers to support other employees. The Beep rollout is part of the Smart Office Project. It also supports the Establishment Division’s March 2026 directive for 50 percent workforce attendance on a rotational basis.
The platform allows government employees to stay connected while working from different locations. It offers secure messaging, voice calls, video meetings, file sharing and group collaboration. Training covered the platform’s main features, including text chats, audio and video calls, private groups and secure group calls. Officials also learned how to share documents, images and audio or video files.
The video conferencing training covered meeting setup, virtual rooms, host controls and guest settings. It also included presentations, document sharing, participant chats and meeting recordings. NITB provided both physical workshops and virtual sessions across the 39 organisations. It also offered technical support to departmental focal persons and other users.
The government says Beep has reduced the need for physical meetings for routine official work. It also helped officials communicate during the rotational attendance system. However, the government’s response does not show how widely ministries are using the platform. It also does not provide figures on savings, meeting reductions or faster service delivery.
The lack of such data leaves a major question over the programme’s impact. More than 1,200 officers have received training, but its effect on productivity remains unclear. For now, the government has detailed the training and features of Beep. It has yet to show clear figures proving that the initiative has made government services faster or more efficient.
