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Pakistan is accelerating its digital transformation, with the government confirming that 100 online public services will be available by December 2025, marking one of the fastest expansions of e-governance in the country’s history.
The announcement was made by Minister for IT and Telecom Shaza Fatima Khawaja, who said the government’s digital shift is backed by major legislation and policy reforms introduced this year. She noted that the Pakistan Digital Nation Act, approved in January, now serves as the core framework for digitizing public systems, financial transactions, and citizen services.
In her statement, the minister highlighted that the rollout of digital ID cards, a nationwide super app modeled on Kyrgyzstan’s “Tunduk,” and the recently approved national AI policy are among the key milestones. “We are moving toward a system where all essential services will be accessible remotely, securely, and without paperwork,” she said.
She explained that platforms like RAAST and the e-office system have already transformed digital governance. RAAST has enabled fully interoperable QR-based payments across banks and wallets, while the e-office system has shifted 98% of federal government operations online, allowing real-time monitoring of official documents.
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“Digital Pakistan is no longer an idea; it is becoming a fully functional ecosystem,” the minister emphasized, pointing to a rapidly modernizing administrative structure supported by stronger cybersecurity measures.
Pakistan has recently established the National CERT, NTISB, and is finalizing a national cybersecurity policy that will introduce an independent Cybersecurity Authority.
Khawaja added that apps such as Islamabad’s Asaan Khidmat are already delivering online services, digital ID applications are live, and more than 50 services are currently operational nationwide. The target of 100 services next month is described as “achievable and on track.” She also noted growing cooperation with Kyrgyzstan, particularly in fiber connectivity, joint IT products, and global market access through Pakistan’s tech companies operating in over 190 countries.
