The Pakistan Telecommunication Authority (PTA) has officially launched the “PTA Digital Assistant”. This new tool provides ease and facilitation to telecom consumers. Additionally, it offers general guidance on telecom services and outlines complaint procedures.
Telecom consumers can access the deployed PTA Digital Assistant directly on WhatsApp using the number 03150055055. Furthermore, users can access the solution online. The platform features menu-driven options. Consequently, it provides relevant information quickly. The solution responds to selected commands. This specific feature ensures highly efficient interaction.
Pakistan Telecommunication Authority (PTA) aims to aggressively enhance consumer facilitation. Moreover, the authority intends to improve public access to regulatory information. Ultimately, this system will significantly reduce query response times. The launch clearly showcases PTA’s commitment to digital facilitation through innovative tech solutions.