Punjab Police Launches Major Reform Plan to Boost Accountability and Public Trust

The Punjab Police has unveiled a comprehensive reform initiative aimed at improving police accountability, officer conduct, and public service across the province. The initiative, directed by the Punjab Chief Minister, marks a new phase in law enforcement focused on transparency and citizen empowerment.

Key Measures Under the Reform Plan

1. Citizen Respect and Conduct:

• Citizens visiting police stations, offices, and checkpoints will be addressed respectfully as “sir” or “madam.”
• Clear rules ensure courteous behavior is standardized.
• Misbehavior, corruption, misuse of authority, or immoral conduct will face strict disciplinary action.

2. Strengthening Accountability:

• A restructured accountability system will make officers fully answerable for their actions.
• Excessive use of authority or unethical behavior will trigger immediate disciplinary measures.

3. Technological Upgrades:

• Cameras will be installed for the entire police force within two months to record operations, raids, and station activities.
• Live monitoring from the Central Police Office will allow senior officials to oversee operations in real time.
• Panic buttons will be installed outside police stations to allow citizens to register complaints immediately.

4. Streamlined Case Management:

• Strategies are in place to end delays in registering cases and conducting investigations.
• Punjab Inspector General Abdul Karim personally contacts petitioners to ensure complaints are addressed promptly.

Objective and Impact

Officials say the reform plan is designed to:

• Restore public trust in the police.
• Ensure transparent operations and reduce misuse of power.
• Make law enforcement more citizen-focused and accountable.
• Transform police culture into one that is ethical, professional, and service-oriented.

According to police leadership, this initiative marks the beginning of a transformative era in Punjab’s policing, combining digital monitoring, citizen engagement, and stricter accountability.