The Supreme Court of Pakistan has launched the 1818 Legal Call Centre to help citizens access court-related information, free legal guidance, and legal aid referrals through a dedicated helpline.
The facility was inaugurated in the presence of Chief Justice of Pakistan Justice Yahya Afridi. Muhammad Saleem became the first caller, formally marking the start of the service. Citizens can dial 1818 to seek initial legal guidance without visiting the court or paying consultation fees.
The helpline will provide information about case status, hearing dates, cause lists, case fixation, filing procedures, and the removal of filing objections. Callers can also seek guidance on obtaining certified copies of judgments and orders, submitting early hearing applications, and accessing the Supreme Court’s online services.
An expert legal adviser will be available to respond to litigation-related queries and explain the appropriate procedural steps. People who cannot afford legal representation may also be referred to the Law and Justice Commission of Pakistan for consideration under relevant legal aid arrangements.
According to officials, the initiative aims to make access to justice easier, particularly for people facing financial difficulties, living in remote areas, or unfamiliar with court procedures. The call centre will also guide callers towards the relevant offices and services for further assistance.
The inauguration ceremony was attended by Supreme Court judges, representatives of the Supreme Court Bar Association and Pakistan Bar Council, members of the Legal Aid Committee, and other lawyers. The service is part of the court’s broader efforts to improve public facilitation and make legal information more accessible.
