Punjab has ordered all public offices to adopt a digital filing system by July 1, eliminating paper correspondence and cutting billions of rupees in annual administrative costs.
The E-Filing and Office Automation System (e-FOAS) will expand to all regional and district field offices, following its existing deployment across central provincial departments and attached bodies.
All field offices will be legally barred from using manual paper correspondence starting July 1, as Punjab enforces a full transition to digital record-keeping across its administrative structure.
The directive was issued at a Secretaries Conference held at the Civil Secretariat on Monday, chaired by the Punjab Chief Secretary before senior provincial and regional government officials.
The Additional Chief Secretary, Senior Member of the Board of Revenue, and provincial administrative secretaries attended in person, while divisional and deputy commissioners joined through a video link.
The Chief Secretary stated the digital system would standardise transparency, reduce processing delays, and accelerate resolution of public grievances submitted by citizens across all districts of Punjab.
The Punjab Information Technology Board was credited with overseeing the full technical transition from manual record-keeping to the digital platform now being rolled out across provincial government offices.
The Chief Secretary also acknowledged that administrative officers, local government teams, and field staff had met solid waste management targets during Eid-ul-Azha despite extreme summer temperatures.
