BOP Faced ‘Technical Glitch’ That Made Customers Suffer Huge Losses

Sensational claims have circulated regarding an alleged hack that targeted the Bank of Punjab (BOP). BOP rejected these rumours of a massive cyberattack. On Monday, the bank officially denied reports of an external breach. Instead, BOP attributed recent irregular activity to an internal technical fault.

As per the issued statement, routine monitoring systems detected irregular credit card transactions recently. The bank immediately launched an internal review. This investigation confirmed that a temporary technical glitch caused the errors. This system gap allowed a specific number of existing customers to conduct unauthorised transactions.

The bank explicitly stated that this was not a cyberattack. Furthermore, a scheduled system update performed on Friday, January 2, 2026, was unrelated to this specific credit card issue. The identified system gap has since been fully rectified.

Impact & Claims by BOP

People faced huge losses due to this “technical glitch”. Sensational claims have circulated regarding the scale of the incident. Unverified reports alleged that a hack targeted the bank’s Lahore account, resulting in a Rs. 99 billion loss. Other reports claimed that “Apna Ghar Scheme” device owners earned millions overnight, leading to FIA raids and over 40 arrests in the Muzaffargarh district.

BOP firmly dismissed these details. They labelled claims regarding the financial loss as “highly speculative, exaggerated, and incorrect”. Additionally, the bank clarified that the glitch was not specific to any government program, including the Asaan Karobar Card or others. It impacted a specific set of general credit card holders only.

Current Status

According to BOP, the situation remains fully manageable. The bank has already contacted all impacted credit card holders. Customers who have not received communication from the bank are unaffected and have no cause for concern.

However, the bank advises caution. Customers should remain vigilant against unauthorised advances. Always verify the identity of any person claiming to represent the bank before engaging.

Currently, analysts are unaware of the full extent of losses faced by people. Reports will slowly start surfacing as time passes. “Technical glitches” like these can prove extremely harmful for a bank’s image. The banking industry thrives on trust. Such mismanagement can cause panic among customers, leading to loss of trust and security.