LG is offering $425 payout, or $700 rebate for a new phone – over ‘bootloop’ issues

By Talha Saqib on
February 3, 2018
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Back in 2016, LG was sued by several people for the ‘bootloop’ issue in numerous of its smartphones. If you are lucky enough to be unaware of the bootloop, the problem was a manufacturing defect that caused various LG handsets to get caught up in an endless reboot cycle, making the phone completely unusable. Moreover, recovering from the issue was a very rare case and only a handful of devices returned to a usable state.

The affected models were LG’s flagship smartphones released in 2015 and 2016, including the LG G4, LG G5, LG V10, LG V20 and LG Nexus 5X.

Consequently, a class-action lawsuit, Chamberlain v. LG, was issued in March 2016, covering just G4 and V10, later adding G4, V20 and Nexus 5X in April. As reportedly, the firm has now privately settled the suit in the form of an arbitration.

According to the settlement terms, if you filed the lawsuit, you will soon be contacted by the firm. After which you would have to choose between two options, $425 in cash – which seems to be a lot more as compared to the amount you will get after selling one of the aforementioned LG phone models, or $700 rebate over a new LG smartphone. If you are looking forward to buying an upcoming LG phone, the latter option can definitely benefit you – again, only if you are a part of the suit.

Speaking of which, the settlement will be processed this coming March. If you were affected by the bootloop and missed the chance of enrolling the suit, you can still fill out a proof of claim form and submit it before February 12. (But keep your hopes low, as at this time, getting a part in the suit would be very unlikely)

Note that, the lawsuit was never formally certified as class-action, due to which the settlement terms will be limited only to a few hundred of the affected customers.

Last but not least, LG will also be extending the warranty of these specific devices from 12 months to 30 months – starting from the date of purchase.

For more on LG and smartphones in general, keep following TechJuice.

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