PTCL Resolves AAE-1 Cable Outage, Fully Restores Internet Services Across Pakistan
Islamabad: Pakistan Telecommunications Limited (PTCL) has announced the complete restoration of internet services following a fault in the Asia-Africa-Europe-1 (AAE-1) submarine cable, which caused significant disruptions to internet connectivity across Pakistan. PTCL quickly tackled the issue of internet slowness, ensuring that operations were fully restored and allowing people to browse the internet without any interruptions.
The AAE-1 undersea cable system extends an impressive twenty-five thousand kilometers, connecting Pakistan to various regions across Asia, Africa, and Europe through fiber-optic technology. This resulted in a sluggish internet connection and impacted services for users in Pakistan. Shortly thereafter, PTCL resolved the issue by acquiring additional bandwidth, ensuring that the inconvenience was minimized and the experience remained manageable.
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“PTCL resolves internet slowness caused by the AAE-1 submarine cable outage in record time. Internet services are now fully operational, and browsing is smooth,” said a PTCL spokesperson. According to the statement, Meta services such as WhatsApp, Facebook, and Instagram are operating smoothly, ensuring users enjoy a seamless experience.
PTCL recognized the hard work of its teams alongside the Pakistan Telecommunication Authority (PTA) in successfully restoring complete connectivity. The teams tirelessly dedicated their efforts to restore services to normalcy.
“We thank our customers for their patience and understanding during the restoration process,” the spokesperson added, reaffirming PTCL’s commitment to ensuring high-quality service and minimal disruptions moving forward.
PTCL has confirmed that the issue is now completely resolved, assuring customers that internet services are functioning normally, with no additional disruptions expected.
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