Technology

Punjab Safe Cities App Now Works Without Internet

The Punjab Safe Cities Authority (PSCA) has introduced a major upgrade to its Public Safety Mobile App, now accessible without internet, aiming to improve citizen protection and emergency response across Punjab. The new version is especially focused on supporting vulnerable groups and expanding safety services.

Earlier, the app required mobile data to connect during emergencies, limiting access for citizens in low-connectivity areas. With support from the Pakistan Telecommunication Authority (PTA), the app will remain free of data charges for the next 30 days, making it more inclusive and reliable in times of crisis.

The upgraded features include gesture-based SOS alerts, fall detection for epilepsy patients, accident notifications, flood alerts, and family tracking. Special agents trained in sign language have also been deployed to assist citizens with hearing and speech impairments, ensuring instant communication during emergencies.

The app now connects directly with emergency services such as fire brigade, ambulance, Motorway Police, Punjab Highway Patrol, and disaster response agencies. It also allows complaint tracking, crime reporting via the Safety Eye feature, e-challan verification, and reporting of missing or found children.

Key Features of PSCA Public Safety App

Feature Availability Beneficiaries (Est.)
Internet-free access Yes (30 days free) ~15 million users in Punjab
Disability support Lock screen ID, sign language agents ~3.2 million PWDs in Punjab
SOS & Fall Detection Gesture alerts & epilepsy safety ~0.5 million epilepsy patients
Emergency Services Fire, Ambulance, Police, Disaster Units General public
Complaint & Crime Reporting Safety Eye, CM Portal, Police Cells Statewide users

Available in Urdu and English, the app reflects PSCA’s commitment to inclusivity, especially for women, children, elderly, minorities, and persons with disabilities. MD Muhammad Ahsan Younis said the upgrade will not only enhance citizen safety but also build trust in digital governance by ensuring faster rescue and relief services.