Supreme Court of Pakistan is working to transfer the authority for fixing cases to artificial intelligence (AI), which will schedule hearings strictly according to policy and remove human involvement from the process, Secretary to the Chief Justice Mushtaq Ahmed said on Wednesday.
Briefing media alongside Registrar of the Supreme Court Sohail Lughari, Mushtaq Ahmed said the court currently provides 35 services in total, most of them already available online, while work is under way to bring the remaining 12 services onto digital platforms.
On complaints handling, the secretary said the apex court complaints cell received 50,830 complaints, of which only two were directly related to Supreme Court officers.
He said the court now takes action only on complaints that fall within its jurisdiction, adding that disciplinary action had been taken against one officer over a corruption complaint.
Mushtaq Ahmed said feedback from overseas Pakistanis regarding the complaints cell had been highly positive. The Supreme Court overseas cell received 1,063 complaints, of which 22 pertained to the court, and 14 of those have already been resolved.
Registrar Sohail Lughari said that following a recent court verdict concerning the National Accountability Bureau, the Supreme Court is now categorising NAB-related cases. He said the court currently has close to 300 pending cases linked to NAB.