ISLAMABAD: Zong 4G has integrated DeepSeek AI’s open-source models into its operations to improve efficiency and streamline processes. According to the company, this move is part of its efforts to enhance digital transformation and manage operational costs effectively.
The adoption of DeepSeek AI allows Zong 4G to develop AI-driven solutions without relying on proprietary models, which the company claims helps reduce costs and enables more flexible AI+ integrations. The impact of this integration is reportedly visible in Zong 4G’s internal system, Zong Aeye, which uses AI to improve data access and simplify operational workflows.
Zong 4G’s Chief Technical Officer, Mao Weiliang, stated that the company aims to use AI to enhance internal processes and user experiences. “Our focus is on leveraging AI+ to optimize our operations,” he said.
The integration comes at a time when AI-driven solutions are increasingly being adopted in the telecommunications sector. Analysts suggest that this move could help Zong 4G address the growing demands of digitalization in Pakistan. However, the long-term impact of this strategy on operational efficiency and customer service remains to be seen.
By incorporating DeepSeek AI, Zong 4G appears to be following a broader industry trend of using AI to manage operational challenges and improve service delivery. The effectiveness of this approach, however, will likely depend on its implementation and the ability to balance costs and efficiency.