Epic Games Store has been working hard to attract players and developers alike since its launch on 6 Dec. 2018. But there was one glaring omission, refunds. On 9 Jan. Epic announced a full refund policy. Our thoughts? It’s strikingly similar to Steam’s policy.
Epic is offering a full refund on the basis of two conditions. First, that the game bought is played for at most two hours. And second, that the game is purchased within two weeks. And guess what, that’s exactly what Steam is offering.
The specifics of filing for a refund is not automated as of yet. Regarding this the Epic publishing strategy director Sergey Galyonkin said:
“The team is working on the self-service solution, but for now, you’ll have to go through player support.” In a follow-up clarification, he stated that users can cancel pre-ordered games at any time for a full refund, as long as the aforementioned conditions are satisfied.
As for the refund cases regarding DLC’s, we are not too sure. The refund policy for DLC is as follows: “If you receive a refund for a game, you will also receive a refund for all in-app and downloadable content purchases you made through the Epic Games store for that game, so long as that content has not been consumed, modified, or transferred.” The rules do not cover if players only want a refund for a particular DLC and not the whole game.
Epic is offering players a free game twice a month for the year 2019. Additionally, developers are getting a better deal as summarized in this infographic below:
Capable of conversing in both Chinese and English, Tencent’s large language model ‘Hunyuan’ is claimed…
Working on multiple AI models, Apple has allocated several teams who are working on artificial…
The world's largest offshore wind turbine has achieved a milestone by setting a new record…
YouTube is stepping into the world of gaming. YouTube has started testing out its gaming…
In a remarkable academic achievement, Abdullah Zaman, a Pakistani student hailing from Attock, has clinched…
Flying Bum, the world's largest aircraft is ready to launch in 2026. The Airlander 10…
Leave a Comment