Pakistan Post to Undergo Overhaul to Boost Efficiency and Revenue, Says Federal Minister

Islamabad: Pakistan Post is set to undergo significant reforms under the direction of Federal Minister for Communications Abdul Aleem Khan, aimed at improving efficiency, reducing costs, and enhancing revenue generation.

Federal Minister for Communications Abdul Aleem Khan has directed that the best cargo services, commercial and e-commerce activities be promoted at all post offices across the country. Pakistan Post must modernise its operations and align this department with contemporary requirements, moving away from outdated practices.

He further stated that a new business model should be adopted and incompetent staff should be replaced with the best professionals to compete with the private sector. Chairing a high-level meeting on Pakistan Post’s business plan, the federal minister set a six-month deadline for improving the department’s performance, which includes reducing expenses, increasing revenue and enhancing the efficiency of Pakistan Post’s officers and staff.

Federal Minister Abdul Aleem Khan asked for a list of all 22,000 employees of Pakistan Post and emphasised that everyone must contribute to improve the organisation or it will be shut down. The federal minister instructed Pakistan Post to adopt a more effective business strategy with a focus on emulating the model of top courier companies.

He also highlighted the need for Pakistan Post to introduce NADRA and passport services at all its offices as well as the arrangement to receive money orders in addition to delivering them.

With the existing workforce, Pakistan Post can establish “One-Window Centres” to provide various services at one stop, he added.
Federal Minister for Communications Abdul Aleem Khan stressed the need for government institutions to reduce costs and increase revenue. He also emphasised that Pakistan Post must define clear objectives and strive to achieve them.

The Federal Secretary for Communications and the Director General of Pakistan Post briefed the high-level meeting, explaining that following the minister’s directives over the past year, Pakistan Post’s revenue had increased. Several recommendations for a new business model of Pakistan Post were also presented in this high-level meeting.