The Power Division has introduced a redesigned electricity bill format across the country, aimed at making billing information clearer and more accessible for consumers.
Officials confirmed that the new bill format prominently displays the payable amount, the payment deadline, and a detailed breakdown of units consumed by each household.
The redesign follows a sustained period of consumer complaints regarding the previous bill format, which many users found confusing, cluttered, and difficult to understand without additional assistance.
The Power Division stated that consumer feedback and formal complaints served as the primary basis for commissioning a comprehensive redesign of the existing electricity bill format.
As per the spokesperson, unnecessary information has been removed from the new bill, reducing overall complexity and making the document significantly easier for ordinary consumers to read.
All key billing details will now be presented in a more organised and visually clear manner, ensuring consumers can quickly identify essential information without searching through excessive technical content.
