Mobile network performance across Malika-e-Kohsar, Murree has deteriorated sharply, leaving tourists and residents struggling to make calls, access the internet, and use essential online services during the peak summer season.
Signal strength has weakened across most parts of the hill station and its surrounding areas, with several localities reporting a complete absence of mobile coverage.
The disruption comes at a time when Murree receives thousands of visitors daily, many of whom rely on mobile connectivity for navigation, hotel bookings, digital payments, and staying in touch with family.
Tourists visiting this season note that the poor network has derailed routine travel plans online maps fail to load, payment applications do not function properly, and mobile app-based hotel bookings are frequently delayed or interrupted.
Beyond tourism, residents report that the connectivity issues have severely impacted daily life.
Online banking and digital payment systems have come to a near-standstill in affected areas, while local business owners say the bottleneck has slowed transactions during their busiest commercial period of the year.
More critically, safety concerns are mounting. Residents warn that the weak signals make it incredibly difficult to reach police, rescue services, and medical teams without dangerous delays, a gap they describe as a major hazard during peak tourist season.
In response, residents, traders, and tourists are urging the Pakistan Telecommunication Authority (PTA) and mobile operators to install additional towers, expand network capacity, and take immediate, permanent steps to resolve the crisis in Malika-e-Kohsar.
