The Pakistan Telecommunication Authority (PTA) continues its nationwide monitoring and oversight efforts to improve the quality of telecom services, enhance network performance, and address consumer concerns. In this regard, various monitoring activities and service improvement measures were undertaken at 166 mobile sites through PTA’s 12 Zonal Offices from 15th to 22nd October, 2026.
During this period, PTA’s Zonal Offices, in close coordination with relevant stakeholders, visited various areas in Karachi, Quetta, Jacobabad, Khairpur, Rahim Yar Khan, Kasur, Pattoki, Kot Radha Kishan, Nowshera Virkan, Torghar, Faisalabad, and Gilgit-Baltistan to assess telecom services and address issues faced by consumers. Telecom operators were directed to resolve the identified issues concerning mobile network coverage and the quality of voice and internet services within the stipulated timeframe.
PTA continues to work closely with relevant organizations, telecom operators, and local administrations to ensure the delivery of improved, reliable, and quality telecom services to consumers across the country.
