Though the Cupertino tech giant Apple has yet to decide whether it will start manufacturing its new Mac Pro in the US or China, yet a new report claims that it has some hardware issues in last year’s MacBook Air line-up.
Apple has recently confirmed in an internal document to Apple Stores’ repair staff (obtained by 9to5Mac) that there is an issue with the main logic board of a limited number of MacBook Air 2018 models. Apple has informed Apple Stores and authorized repair staff to replace the main logic board in affected devices of customers free of cost.
Meanwhile, the Apple’s internal letter to its repair staff affirms that Apple has identified “an issue” with the main logic board specifically in Retina, 13-inch, 2018 MacBook Air models with specific serial numbers. Apple will be emailing customers with machines with the serial numbers they’ve identified as being affected, otherwise, customers can take their machine to Apple Stores or authorized repair staff to have their devices checked out.
Moreover, it is worth mentioning here that Apple has neither publicly disclosed the issue nor listed it on its “Exchange and Repair Extension Programs” webpage (the online page where Apple lists recall and service programs, it offers time to time). It is likely because Apple doesn’t list repair programs if the issue is only limited to a small number of devices, but it’s not clear what criteria it uses to decide to publicly announce a repair or recall program.
MacBook Air is one of the most iconic and innovative products of Apple from good old times when the company’s founder Steve Jobs revealed his ambition with “world’s thinnest laptops” (at that time). The device was revamped last year with a handful of new features that attract a large user-base of Apple.