Apple has confirmed that it is working on a fix for a bug affecting some iPhone 18 Pro and iPhone 18 Pro Max units. The issue causes the phones to freeze after a failed Face ID authentication attempt.
When the bug occurs, the iPhone stops responding to touch input after Face ID fails. A few seconds later, the device reboots on its own. The problem appears to affect only some users.
Apple says the fix is expected to arrive through a new firmware update next week. The company has not shared further details about what causes the Face ID failure.
For affected users, the upcoming update should prevent the freeze and unexpected reboot. However, it remains unclear how many iPhone 18 Pro models are affected by the issue.
