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No disruption in Digital Banking Services/Alternate Delivery Channels post cyber-attack on NBP

Written by Usman Aslam ·  44 sec read >
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1LINK confirms that there has been no disruption of any interoperable banking services during or after the cyber-attack on one of the major banks in Pakistan. All transactions, both financial (ATM cash withdrawal, 1IBFT – Inter Bank Funds Transfer and Bill Payments) and non-financial transactions (balance inquiry, title fetch and bill inquiry) are completely functional and safe. There was no downtime from Thursday, October 28, 2021, till now, and the transaction volumes suggest that customers are conducting transactions as usual.

This clarification is to dispel all rumors and give comfort to all banking customers that Pakistan’s Payment Systems and Digital Banking is safe, as neither customer data is compromised, nor any compromise has been reported through 1LINK grid or its member banks. State Bank of Pakistan, 1LINK and all banks are closely monitoring the situation to ensure continued safety and soundness of the banking and digital payments system. Customers can comfortably conduct their transactions using their accounts, mobile apps, internet banking and debit and credit cards through all available channels, i.e., ATMs, POS terminals, internet banking, mobile banking, OTC and other digital means. However, customers are advised to practice extreme caution in safeguarding their digital credentials which are required to perform transactions, including ATM Pin, passwords, OTP, etc.

Written by Usman Aslam
A tech enthusiast, writer, researcher and strategist working on the latest technologies and making an impact. Usman has been heavily focused on building communities, empowering people through technological trends and advancements for over 3+ years including many notable names such as IEEE Region 10, TEDx, Google Developers, United Nations Programmes, Microsoft Partner Program and much more. Reach out: usman.aslam@techjuice.pk Profile