Punjab Government Using Digital Solutions For Citizen’s Problems

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January 19, 2015
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Punjab Government has launched Punjab Facilitation Center to provide different governmental services to citizens under one roof. In this regard, Punjab Government in collaboration with PITB (Punjab Information & Technology Board) has also released Asani Markaz app on Google Play Store to use digital technology for solving citizens’ problems with efficient and timely provision of services.

The services which Punjab Facilitation Center will integrate under one platform include

    • issuance of birth certificate
    • marriage certificate
    • death certificate
    • divorce certificate
    • character certificate
    • vehicle registration
    • token tax collection
    • vehicle transfer of ownership
    • FARD
    • learning driving licenses
    • traffic fine collection
    • domicile
    • Issuance of CNIC
    • NADRA E Sahulat and route permit

Asani Markaz app will guide public about the required documents for any specific service as mentioned above, its fee, payment procedure, timings and locations of facilitation centers. Additionally, an SMS will be sent to the citizens to inform them about the status of their application for a particular service.

This step to digitize the governmental services is taken to not only improve the governance but also make the maximum utilization of smartphones and recently introduced 3G & 4G services in the country. Furthermore, this step can help provide the service to citizens in timely manner, removing the agents/clerks in between who often take bribe to make tasks easier for certain citizens.

Do you think this step will indeed improve the government services? Share in the comment section below.

Download Asani Markaz App: Google Play

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