Wavetec an award winning company, in customer care service, has launched self-service kiosks for Banking and Telecom sector in Pakistan.
The company Wavetec is aiming to give customers choice and flexibility to carry out their transactions through a more convenient channel.
The launch witnessed the unveiling of Bank Account Opening, Cheque Deposit & SIM Dispensing Kiosks.
At the launch Wavetec’s CEO, Ahmed Fraz said, “Key to future success in Pakistan relies on banks and telecom operators to fully integrate digital experiences into their branches. Our banking and telecom solutions aim to facilitate businesses to rapidly expand their customer base even in the remotest areas of Pakistan.”
“Tellers spend 80% of their time on basic client servicing tasks such as account opening and new SIM registrations,” said Tobias Bessone Deputy CEO Wavetec. “Wavetec products & solutions are in strategic alignment with Banks & Telecoms global strategy operating in fast growing market. Our innovative solutions transform & increase business productivity while offering customers a great experience.”
The company is famous for making its technological innovation in both hardware and software solutions. These self-service kiosks let one bypass teller lines, enabling easy branch transactions, such as account opening, cheque deposit and SIM dispensing.
Wavetec has been recently selected by Telenor Pakistan, to develop and design SIM dispensing Kiosks with a variety of transnational feature to be deployed at franchises.
Wavetec is a global leader in transforming customer experience and journey by offering technological solutions. With 8 Regional Offices and partnerships in over 75 countries, Wavetec has helped businesses organize, engage and measure customer flow with its innovative and advanced customer experience solutions.
Some of their clients are Barclays, Santander, Meezan Bank, Citi Bank, Kenya Commercial Bank, United Bank Limited, Mobilink, Zong, Telenor, Banque Saudi Franci, Equity Bank, Arab Bank, BCI, Interbank, Banorte, and much more.