The Power Division has directed electricity distribution companies (DISCOs) to clear 1,355 pending solar net-metering applications within 10 days, taking strict notice of prolonged delays in processing new solar connections.
According to official instructions, the pending applications were submitted before February 8 but remain unresolved, with some consumers reportedly waiting for more than six months.
Authorities noted that several distribution companies slowed down net-metering approvals following recent changes in Pakistan’s solar prosumer regulations.
The Power Division has ordered all DISCOs to complete the installation and energisation of the remaining connections by June 1.
Officials have also been instructed to resolve technical issues linked to transformer tagging, which reportedly caused incorrect sanctioned load calculations and resulted in rejection of some net-metering and billing cases.
The matter gained attention after data from PITC and the 118 consumer complaint portal highlighted a growing backlog in solar approval cases and delays in resolving electricity complaints beyond timelines set by NEPRA.
The government further warned that disciplinary action will be taken against underperforming officials, including superintending engineers, executive engineers and sub-divisional officers.
Officials responsible for unnecessary delays in net-metering installations and complaint handling may also face the loss of performance-based bonuses.
