The ride-hailing giant Uber has launched its new “Check Your Ride” safety feature in Pakistan, to enhance the safety of passengers. Getting the wrong Uber ride is a common problem which many users face. While the mistake is not that harmful, but it is still a safety risk.
In an attempt to prevent any unwanted situation and increase its customer’s safety, the ride-hailing company is increasing its investment in technology. The company has been working on its safety measures for a while now. It had previously introduced many safety features including the passenger to share their whereabouts with a loved one along with 24/7 support, background checks on drivers and GPS tracking of the trips.
Now the cab service has decided to launch check your ride push notification and in-app reminders to every rider across the globe where Uber service is currently operating, just as if did in the US in April.
This feature through push notifications will remind every rider to check the license plate, driver photo, and car model before entering the vehicle. The rider can also ask the driver to confirm his identity through his name, as the driver will be notified of the rider’s name on the app.
Same goes for the driver as well. The driver arriving to pick a rider can also ask the riders about their credentials. This exchange of information will further eliminate any confusion or misunderstanding about the ride.
These in-app reminders can prove to be very useful, as a person who is in a hurry or unfamiliar with the app or service is probably going to forget confirming the credentials of the ride. These reminders will ensure that they enter the right car after confirming the credentials first.
Aside from the push notifications as a reminder, the app will also provide a Check Your Ride in-app banner. The rider will see a clear message in the app telling him to check the credentials, that will appear after booking the ride and remain till the trip is started.