The Rawalpindi Development Authority (RDA) has directed all its directorates to process official correspondence through the Electronic File and Office Automation System (EFOAS) with immediate effect, as part of a zero-paper policy ordered by Commissioner Rawalpindi Division and RDA Director General Salman Ghani.
A meeting was held on the directions of commissioner to review implementation of the policy. Directors, senior officers and concerned staff from various RDA directorates attended. Participants reviewed the existing system of official correspondence and file processing and discussed measures for a smooth transition to paperless administrative operations.
The commissioner directed all directorates and officers to ensure strict compliance with EFOAS and gradually eliminate unnecessary use of physical files, letters and paper-based correspondence.
Under the new instructions, all official letters, Put Up Cases (PUCs), files and other correspondence for the Administration Directorate must be initiated, forwarded and processed through EFOAS in accordance with the prescribed procedure. Correspondence submitted to the Administration Directorate through any other means will not be accepted.
The concerned directorate and officer will be responsible for timely submission, processing and disposal of letters, PUCs and files through EFOAS. Any delay arising from non-submission, late submission or improper processing through the system will be attributed to them.
The meeting noted that the policy is expected to improve efficiency, transparency, accountability and timely disposal of official business, while reducing paperwork and improving administrative workflow. EFOAS will also provide a digital trail of official proceedings, allow real-time tracking and monitoring of files, and enable officers to follow the movement and status of their cases.
The commissioner also directed all directorates, officers and staff to comply with the instructions in letter and spirit and extend full cooperation in implementing the policy.
