Complaints
Journalists Can Now File Complaints Under New Commission Mechanism
The Commission for Protection of Journalists and Media Professionals has made its complaint mechanism operational with immediate effect. Journalists and media professionals can now submit…
PTA Received Almost 5,000 Telecom Complaints During June 2026
The Pakistan Telecommunication Authority (PTA) received 4,901 consumer complaints against telecom operators in June 2026. Fortunately, the authority redressed 4,611 of these cases by the…
Jazz Tops May 2026 Telecom Complaints While Ufone Lags in Resolution
The Pakistan Telecommunication Authority (PTA) has released its official consumer complaint data for May 2026. During this month, the regulatory body received 4,426 complaints against…
Ride-Hailing Apps Yango and InDrive Face Sexual Harassment Allegations, Summoned by Federal Ombudsperson
The Federal Ombudsperson has directed Yango Pakistan and InDrive Pakistan to provide proof of compliance with the Workplace Harassment Act 2010 after multiple sexual harassment…
CDA Launches New Online Complaint System to Improve Civic Services in Islamabad
The Capital Development Authority (CDA) has introduced a new online complaint redressal system to make civic service delivery faster and more transparent for Islamabad residents.…
Jazz, Zong Top PTA Complaint List as 10,000 Consumer Complaints Filed in May
ISLAMABAD: Pakistan Telecommunication Authority (PTA) received more than 10,000 complaints from telecom consumers in May 2025 against various operators. According to official data, 9,792 complaints—97.92…
Jazz Tops List of Telecom Complaints Received by PTA in March 2025
ISLAMABAD: Jazz received the highest number of telecom complaints in Pakistan during March 2025, according to official data released by the Pakistan Telecommunication Authority (PTA).…
Mohsin Naqvi Reveals Cybercrime Conviction Rate Below 3%
Syed Mohsin Raza Naqvi, minister of interior, gave a presentation to the National Assembly outlining the FIA’s performance in combating cybercrime during the previous five…
This founder has built a digital complaint portal for you to post your grievances in a single place
Gillaa is currently the only platform in Pakistan which lets you register complaints against private companies. What’s more, is that you can view complaints that…
K-Electric launches mobile app for registering consumers complaints
To facilitate the citizens of Karachi and to improve its customer service, K-Electric (KE) has launched a new mobile app. Through this app, consumers can…
SECP launches an app to solve complaints of investors
The Securities and Exchange Commission of Pakistan (SECP) has launched a mobile application which will address the complaints and requests filed by the investors. With…
