The Directorate General of Immigration and Passports is accelerating work on a new mobile application that will enable citizens to renew passports online and access digital passport services from anywhere in Pakistan.
The development was reviewed during a high-level meeting chaired by Director General Immigration and Passports Muhammad Ali Randhawa, where officials discussed progress on the ongoing digitalization of passport services.
According to officials, the mobile application is being developed on a fast-track basis, and the online passport renewal facility is expected to be launched in the near future. The platform will allow citizens to apply for passport services, renew existing passports, and complete application processing through their mobile devices without the need for repeated visits to passport offices.
The meeting, held at the Passport and Immigration Headquarters, was attended by officials from the National Database and Registration Authority (NADRA). Participants also reviewed plans to establish passport service counters at NADRA centers across the country, enabling citizens to access multiple government services under one roof.
DG Immigration Muhammad Ali Randhawa directed relevant departments to ensure the timely completion of all digital transformation projects and emphasized the importance of technology-driven solutions to improve public service delivery.
Officials also reviewed efforts to expand the passport home delivery service, which is designed to provide greater convenience by delivering passports directly to citizens at their residences.
Authorities believe the introduction of the mobile application and other digital initiatives will improve transparency, efficiency, and accessibility in passport services while supporting the government’s broader digital governance agenda.
The upcoming launch is expected to make passport-related procedures faster and more convenient for millions of Pakistanis by reducing paperwork and minimizing in-person visits to government offices.
