Motorway Police have introduced QR code stickers on passenger vehicles, enabling commuters to lodge instant complaints against drivers for overloading, overcharging and dangerous driving.
Passengers can now scan the QR code displayed inside the vehicle to file a complaint on the spot.
The initiative is aimed at making it easier for the public to report unsafe driving, misbehaviour by drivers and other traffic violations directly to the Motorway Police.
In addition to the vehicles themselves, QR code stickers have been placed at passenger vehicle terminals, allowing commuters to register complaints even before boarding.
Earlier this week, Communications Minister Abdul Aleem Khan directed the NHA to strengthen axle load enforcement through legal amendments and AI-based motorway monitoring.
Officials reported nearly 30,000 axle load violations during six months, prompting Khan to order regulatory reforms and clearer vehicle weight guidelines for transporters.
He ordered penalties against factories modifying trucks with excessive weight or decorative attachments and made weigh stations mandatory for all freight vehicles nationwide.
Khan also directed automated weigh stations, expanded GT Road coverage, AI camera surveillance, and inspections of ten motorway locations to improve compliance.
